We have completed more than 550 projects domestically and globally and our results are:

• FASTER:
  • 1.5 - 10 times faster delivery of software projects
  • Increased throughput of projects by 48%
• BETTER:
  • Up to 93% service improvement through quicker resolution of customer requests
• CHEAPER:
  • 30%-50% average cost savings on our projects
    

1. Assessed Business/IT Processes

2. Developed IT Value Statement and Mission

3. Established Project Office and Portfolio Management
4. Implemented Project Evaluation & Selection, and Project Management Processes

5. Re-aligned Organization Structure for clear accountability

6.  Established off-shore relationships as integral part of the process 

Results:

• 25% cost reduction in IT first year
• $13.5 Million total cost reduction over 3 years
• Help desk reduction of 78%-220 open tickets down from 1000
• Maximum wait time reduced to 50 days from 700 days
• Went from an annual software release to a monthly release
• 165 projects completed in first year alone